Share 'Social Networking Good for Business (Reuters)'

Here's an article, Social Networking is Good for Business about a report that suggests social networking builds relationships with customers and colleagues. I agree, my 'social network' is at my fingertips through Twitter, IM, Facebook, Linked in and through the blog0sphere. I can get answers from around the world. And I spend WAY less time than I would if I was running into them in the office...