Kevin D. Jones

Metrics

What type of metrics do you use or should use to show ROI?

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Fabio Permalink Reply by Fabio on March 30, 2009 at 2:08pm
Challenging...
I can trace the job performance improvement (4 weeks before - 4 weeks after)
If the job performance are associated to $$, then I can show the ROI.
But this is true only in some cases, not always

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